Terms and Conditions

Effective Date: 29/05/2025

Welcome to Eternalism. These Terms and Conditions govern your use of our website and your purchase of any products from us. By accessing our website or placing an order, you agree to be bound by these terms.

By using our website [www.eternalism.store] and purchasing our products, you agree to the practices described in this Privacy Policy

1. About Us

This website is operated by Eternalism, a South African business based in Pretoria, Gauteng. For any enquiries, please visit our Contact Page.

2. Use of Website

By using this website, you confirm that you are:

  • - At least 18 years old or accessing the site under the supervision of a parent/guardian
  • - Providing accurate and complete information when creating an account or placing an order
  • - Not using this site for any unlawful or unauthorized purpose

We reserve the right to refuse service, suspend accounts, or cancel orders at our discretion.

3. Product Availability

All products are subject to availability. We make every effort to display accurate stock levels and descriptions, but we do not guarantee that all items listed are in stock at the time of order.

We reserve the right to:

  • - Limit the quantity of items per order
  • - Discontinue or modify products without prior notice
  • - Refuse or cancel orders where product information, pricing, or availability is incorrect

4. Pricing and Payment

  • - All prices are listed in South African Rand (ZAR) unless otherwise stated.
  • - Payment must be made in full at the time of checkout using one of our accepted payment methods.
  • - Orders will only be processed once payment has been successfully received.

Refer to our Payment Policy for more details.

5. Shipping & Delivery

We currently ship within South Africa only. Shipping times and costs are provided at checkout.

Refer to our Shipping Policy.

6. Returns and Refunds

If you're not satisfied with your purchase, you may be eligible for a return or refund under certain conditions. 

Refer to our Return & Refund Policy for more information. 

7. Privacy and Data Protection

Your privacy is important to us. We handle your personal information in accordance with the Protection of Personal Information Act (POPIA).

Please review our Privacy Policy and Cookie Policy for how we collect and use data.

8. Intellectual Property 

All content on this site - including product images, descriptions, designs, and branding - is the property of Eternalism and may not be copied or reproduced without permission.

See our Intellectual Property Notice for full terms.

9. Limitations of Liability

To the extent permitted by South African law, Eternalism will not be liable for any loss, damage, or injury related to your use of our website or products, including:

  • - Delivery delays or courier errors
  • - Incorrect product use or care
  • - Unauthorized access to your account 

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review them periodically.

11. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes will be resolved in accordance with South African law.

12. Contact Us

For any questions regarding these Terms, please contact us through our Contact Page.