Privacy Policy

Effective Date: 29/05/2025

Eternalism is committed to protecting your privacy and ensuring that personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

By using our website [www.eternalism.store] and purchasing our products, you agree to the practices described in this Privacy Policy

1. Personal Information We Collect

Eternalism is committed to protecting your privacy and ensuring that personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

  • - Full Name
  • - Email address
  • - Phone number
  • - Billing and shipping address
  • - Payment information (processed via third-party payment gateways)
  • - Device and browser information (via cookies)
  • - Purchase and order history

2. How We Use Your Information

We collect personal information to:

  • - Fulfill orders and deliver products
  • - Communicate with you regarding your order or customer service issues
  • - Send marketing or promotional content (only if you've opted in)
  • - Improve our services and website functionality
  • - Comply with legal and regulatory requirements

3. Sharing of Information

We may share your personal information with:

  • - Payment providers (e.g. secure payment gateways) to process transactions
  • - Courier Services for delivery purposes
  • - IT and marketing service providers who help us manage our site and communications
  • - Legal authorities if required by law

4. Your Rights Under POPIA

You have the right to:

  • - Request access to the personal information we hold about you
  • - Correct any inaccurate, incomplete, or outdated information
  • - Object to the processing of your personal data
  • - Request deletion or restriction of your data
  • - Lodge a complaint with the Information Regulator

To exercise these rights, please contact us at info@eternalism.store

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

6. Security

We implement reasonable technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, and theft. 

7. Cookies And Tracking 

Our site uses cookies to:

  • - Track website usage
  • - Personalize content
  • - Improve your shopping exxperience

You can adjust your browser settings to disable cookies, though this may affect website functionality.

8. Third-Party Links 

Our site may contain links to other websites. We are not responsible for the privacy policy practices of those websites and recommend reading their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Effective Date"

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please refer to the contact page on our website.