Effective Date: 29/05/2025
At Eternalism, we aim to deliver your order quickly, safely, and affordably. Below you'll find all the details about how and when your order will ship.
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- Orders are processed withing 1-3 business days after payment is confirmed
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- Orders placed on weekends or public holidays will be processed the next business day
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- You'll receive an email confirmation once your order is shipped
2. Shipping Methods & Delivery Times
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- Standard Delivery: 5-9 business days
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- Delivery times may vary by region or during high-volume periods (e.g. sales, holidays)
We currently offer standard shipping across South Africa.
For international orders, please contact us directly via our Contact Page before placing order. We'll gladly assist with custom shipping arrangements and provide a quote based on your order.
We offer flat-rate shipping based on the type and quantity of items ordered - not location-based.
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- Standard Shipping: R99 per order
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- Free shipping on orders over R 1 500.
Shipping costs are displayed at checkout and are non-refundable after dispatch.
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- All parcels include tracking.
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- You will receive a tracking number via email or SMS once your order has shipped.
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- You can track your parcel using the courier's online tracking tool.
5. Address Accuracy & Delivery Issues
Please ensure that your shipping address is complete and accurate.
We are not responsible for:
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- Delays caused by incorrect addresses
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- Missed deliveries if no one is available to receive the parcel
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- Courier related delays once the parcel is in transit
We will, however, assist you in resolving any courier issues where possible.
Questions about your order or international shipping? Reach out to us anytime via our Contact Page _ we're here to help