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FAQ

Order & Payments

Simply select your item, choose a size and fit, and click "add to cart". Once you're ready, go to checkout and follow the steps to complete your purchase.

We accept major credit and debit cards via a secure payment gateway, as well as EFT for bulk orders.

Orders can only be changed or canceled within 12 hours of purchase. Contact us immediately if you need help. 

Shipping

We currently ship only within South Africa through our online store.

However, if you're outside SA and interested in a bulk or wholesale order, feel free to reach out - we'd be happy to discuss international shipping options.

Contact us at info@eternalism.store

Each piece is mad to order. 5-9 days across South Africa.

Once your order ships, you'll receive a tracking link via email.

We offer a flat-rate nationwide shipping for R99. Whether you're in Joburg or deep in the Karoo, it's one price.

Products & Sizing

Yes - all our pieces are designed with a unisex fit in mind unless stated otherwise. 

Each product page includes a detailed size guide via the link in the description. If you're between sizes or unsure, we recommend sizing up for a relaxed fit.

We use high-quality cotton blends and durable prints that are made to last and feel good.

Returns & Exchanges

Yes - returns are accepted within 7 days of delivery. Items must be unworn, unwashed, and in original condition. 

Email us at sales@eternalism.store with you order number and reason for return. We'll guide you through it.

If the item is incorrect or defective, we'll cover the cost. Otherwise, return shipping is the customer's responsibility.

Taxes & VAT

No - we are not VAT registered, so all prices are final. No additional tax is added at checkout.

Contact Us

We're always here to help. Email us directly at sales@eternalism.store.